1. Introduction

At Lenox Instrumentation UK Ltd, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our dental and surgical instruments.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you interact with our website, we may collect:

• Personal Information – Name, email address, shipping address, and payment details (only when placing an order).
• Browsing Data – IP address, device type, pages visited, and interactions with our website.
• Order Information – Purchase history and transaction details for processing your orders.

3. How We Use Your Information

We use the collected data for:

• Order processing – To fulfill purchases and provide tracking updates.
• Customer service – Assisting with inquiries, returns, and warranty claims.
• Marketing & communication – Sending promotional offers and newsletters (if opted in).
• Website improvement – Enhancing user experience and analyzing site performance.

4. Payment & Security

We utilize secure payment gateways to process transactions, ensuring your financial details are encrypted and protected. Lenox Instrumentation UK Ltd does not store credit card information.

5. Third-Party Services

We may share minimal data with trusted third-party providers for order fulfillment, payment processing, and marketing purposes. These partners are strictly prohibited from using your information for any other purpose.

Third-party integrations may include:

• Payment processors
• Shipping and logistics partners
• Google Analytics & website tracking tools

6. Cookies & Tracking Technologies

• Our website uses cookies to enhance user experience and track browsing activity.
• You can manage cookie preferences in your browser settings.

7. Data Protection & Security

We implement industry-standard security measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure, and while we strive for maximum protection, we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not intended for users under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

Lenox Instrumentation UK Ltd reserves the right to update or modify this Privacy Policy. Changes will be posted on this page and become effective immediately.